Sunrun Hawaii is a Hawaiian solar company that provides a variety solar products for Hawaii residents. The Company also offers residential financing. The Company has a partnership arrangement with Hawaiian Electric and has a strong reputation in customer service. Read on to learn more about Sunrun Hawaii's products and customer service.
There are many issues with residential solar lending
Sunrun Hawaii's residential solar financing is complicated because there are so many options. Sunrun Hawaii offers financing and cash options, but also unique solutions for aging panels. It can connect you to the utility and provide information about solar performance. A dedicated team of technicians can also assist you with any problems.
A down payment of $15,000 can be required for a solar array, but most installations cost less than $25,000. Luckily, there are solar leasing options available that can save you a substantial amount of money over your utility bills. But, solar leasing requires that you have a relationship with the owner of the solar panels. Sunrun leases have 25-year terms and a dedicated team assists customers in transferring the lease when they move.
Sunrun Hawaii sells products
The products offered by Sunrun Hawaii include solar panels and batteries, as well as monitoring and support for those products. The equipment and workmanship are covered by the company for a 25 year warranty. These products are designed to save homeowners electricity during power outages. Sunrun also offers a monthly service plan to customers that allows them easily to transition from HECO power.
Sunrun Hawaii offers several financing options to assist new solar customers in saving money on their electricity bills. The prices start at $0.19/kWh for Oahu and they offer both a prepaid lease and a monthly lease. Lower oil prices have allowed the company to reduce its prices over recent months. They also plan to offer similar energy storage products in the future.
Reputation of company in customer service
Sunrun Hawaii places a lot of emphasis on customer service. Sunrun Hawaii has a strong customer base which allows it to offer excellent service. The company offers dedicated technicians for troubleshooting and monitoring issues. Although the company's reputation is for speedy installations, some clients have reported problems, such as slow follow-up maintenance.
Sunrun has more than 15,000 employees and many locations worldwide. The company has contracted installers in twenty states. Leases are also available. Customers pay monthly fees. Sunrun reviews tend to be positive. However, some customers have complained about slow service or poor customer service.
Its partnership with Hawaiian Electric
Sunrun, a global leader in home solar storage and battery storage is now looking to enter the emerging grid service market in the islands. Sunrun is partnering up with Hawaii Electric Company in order to deploy 1,000 distributed storage plus storage systems on Oahu. The storage system will provide 4.3 MW of storage and fast frequency service to HECO’s grid. These companies will get service in 2020 using behind-the meters systems to respond to spikes in demand.
The partnership will allow customers to use stored electricity at certain times of the day and export it elsewhere. Customers will need to switch to solar energy when their homes are not being occupied. Customers will be eligible for a $200 gift certificate and an electric bill credit.
Its warranty
Sunrun Hawaii offers a warranty on solar energy systems that is more than the standard warranty. The company provides 25 year warranty coverage for batteries and equipment. These battery systems provide electricity backup and help to keep your home running during power cuts. Sunrun Hawaii has the ability to install solar panels and battery systems that can save you thousands of bucks over the life span of the system.
Sunrun also offers consumers a prepaid electricity purchase agreement that allows them to prepay twenty-five years' worth of electricity upfront. This agreement allows consumers to take advantage of the Federal Solar Tax Credit. This agreement also covers maintenance services such as battery replacement, monitoring, or workmanship.